MERIT INDUSTRIES Ion Rx Service Manual download pdf (Page 175)

FLDBLL43 – PM0562-01

Field Bulletin PAGE 1 OF 1

Field Bulletin

Date: 3-20-06

merit industries, inc.

Issue: Merit has received field reports of intermittent touchscreen problems on

some Ion games, which can make the calibration drift or result in missed

touches. Our investigation into the matter revealed that a small number

of games were manufactured in September 2005 without touchscreen

insulation tape, which became necessary when our touchscreen supplier

changed their manufacturing method.

Games affected: The potentially affected games are Ion EVO, Ion Elite Edge and Ion

Wallette games manufactured in September 2005 only. The first six

digits of the serial number of these games will be 09XX05

(where XX can be any number).

Symptoms: The touchscreen may not recognize touch, the calibration may be off or

may drift and performing a touchscreen calibration does not correct the

problem.

Solution: If your game is experiencing calibration problems similar to those

described above, and the serial number of the game is in the indicated

serial number range above, unlock and open the front bezel and make

sure it is properly taped. Figure 1 shows where to look to determine if

the bezel is taped. If you determine that the touchscreen does not have

the tape, contact your distributor for a free tape kit or install your own

one-inch wide electrical or polyester tape. Follow the instructions on the

reverse side of this bulletin to install the tape.

If you have any questions, please contact Merit Customer Service and Technical Support by phone at

215-639-4700 or 1-800-523-2760 or by E-mail: [email protected]

INSULATING

TAPE

ROUND

INSIDE OF

BEZEL

TAPE

SHOWN

AROUND

THE SIDES

OF THE LCD

FIGURE 1 – INSIDE OF LCD AND BEZEL

FIGURE 2 – BEZEL WITH INSULATING TAPE

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MERIT INDUSTRIES Ion Rx Service Manual Page 175