MERIT INDUSTRIES Megatouch XL Service Manual Page 79

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COPYRIGHT © 2005 MERIT INDUSTRIES, INC.
Merit Industries, Inc.
Troubleshooting Guide for Megatouch
MAXX™ Games (continued)
Troubleshooting Information - Troubleshooting Guide
Megatouch MAXX Technical Reference Manual
Refer to the list below if you are experiencing a problem with your Megatouch MAXX™ Game.
P
ROBLEM
C
ORRECTIVE
A
CTION
coin jam
Check the coin mech and coin chute for coins blocking the pathway.
Make sure the coin harness is connected between the normally open and
common terminals on the coin switch.
Disconnect the bill acceptor and the coin switch one at a time to narrow down
the problem.
Check the coin harness for pinched or damaged wires.
Disconnect the coin harness from J3 of the I/O board. If the coin jam still
appears, the motherboard will have to be sent for repair.
(NOTE: Full MAXX™™, Slim MAXX™ and Select MAXX™ cabinets have an
optical coin switch.)
meter not advancing
Check connection at I/O board.
Check wiring at
J3 METER
connector on I/O board.
game locks up while
being played or in the
attract mode
no movement on the
screen
power has to be cycled
off and on to get the
game to function again
Check the output voltages from the power supply:
Globtek ST230 Globtek Mini GPS145-MATX
Red wire +5 volt Red wire +5 volt
Yellow wire +12 volt Yellow wire +12 volt
Blue wire -12 volt Blue wire -12 volt
White wire -5 volt Violet wire +5 volt power good
Orange wire +5 volt power good Black wire ground
Black wire ground
EOS VTL 100-4000 Enhance SFX 1211J
Red wire +5 volt Red wire +5 volt
Yellow wire +12 volt Yellow wire +12 volt
Blue wire -12 volt Blue wire -12 volt
White wire -5 volt White wire +5 volt power good
Violet wire +5 volt power good Violet wire +5 volt VSB
Black wire ground Black wire ground
Brown wire +3.3 volt
Clean the vents and the fans of any dust and dirt that may interfere with airflow.
Clean the CPU cooling fan under the I/O board.
Replace the CPU cooling fan if it is not operating properly.
Clean the contacts between the I/O board, riser board, and motherboard.
Reseat the DIMM on the motherboard.
Clear memory with the following procedure:
Power off the game.
Press and hold the “Setup” and “Calibrate” buttons.
Turn the game on and keep holding the buttons until the screen displays
“TWO BUTTON CLEAR DETECTED RELEASE BUTTONS”. This should
take about 30 seconds.
Release the buttons. This will clear high scores, clear the books and reset
options, and reset the game menu and coin menu to their factory settings.
Perform a checksum test on the hard drive:
Power off the game.
Turn on DS2, position 8.
Turn on the game. The test will take about 25 minutes.
A failed test will lock up and display “CHECKSUM ERROR” on the screen.
A passed test will display “CHECKSUM OK” then continue to the attract
screens mode.
game resets while being
played or in the attract
screens
Follow same steps as above.
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